Zus88 Terms and Conditions – Malaysia Platform Usage Policy

Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the zus88 platform, including the official website, Android and iOS mobile apps, and all services provided under the zus88 brand. These Terms take full effect from the date you first use the platform.

By accessing or using zus88, you confirm that:

• You are at least 18 years old or have reached the legal age for gambling under your local laws, whichever is higher.
• You are using this platform in a personal capacity, not on behalf of any business entity or third party.
• The use of online gambling services is permitted in the jurisdiction where you reside.
• All information you provide to zus88 is true, accurate, and up to date.

If you do not agree with any part of these Terms, please stop using the platform immediately.

Account Eligibility

Zus88 only opens its services to individuals who meet the following eligibility requirements:

• Age Limit: Players must be 18 years of age or older. zus88 conducts age verification as part of the KYC (Know Your Customer) process and reserves the right to request verification documents at any time.
• One Account Per Individual: Each individual is only permitted to hold one active account at zus88. Registering multiple accounts using the same name, email address, phone number, or payment details is strictly prohibited.
• Information Accuracy: The full name, date of birth, and bank details registered must match valid identification documents. Accounts using false information or another person's details will be terminated.
• Account Status: zus88 reserves the right to decline registration applications without providing any reason.

Registration & Account Security

When registering a zus88 account, you are responsible for:

• Providing your full legal name exactly as it appears on your identification card or passport.
• Using an active email address accessible only to you.
• Setting a strong, unique password that is not used on any other platform.
• Keeping your login credentials confidential and not sharing your account with any third party.

Zus88 uses 256-bit SSL encryption to protect all user data. However, you are solely responsible for any activity that occurs under your account. If you suspect your account has been accessed without authorization, contact the zus88 support team immediately.

Zus88 will never your password via email, live chat, or any other communication channel. Please be vigilant against phishing attempts.

Deposit & Withdrawal

Zus88 supports a variety of payment methods in Malaysian Ringgit (MYR) to facilitate transactions for local players:

• Deposit Methods: DuitNow, FPX, and bank transfers to all major Malaysian banks including Maybank, CIMB, Public Bank, RHB, and Hong Leong Bank.
• Deposit Processing Time: Deposits are typically credited to your zus88 account within 1–5 minutes of payment confirmation being received.
• Withdrawal: Withdrawal requests are processed within 30 minutes to 1 hour for accounts that have completed full KYC verification.
• Withdrawal Limits: Daily minimum and maximum withdrawal limits are subject to your account's VIP level. VIP members enjoy higher withdrawal limits.

All withdrawals will be credited to the same bank account used for the deposit, as an additional security measure to prevent money laundering. zus88 reserves the right to request supporting documents before processing withdrawals that exceed certain limits.

Important: Any attempt to withdraw funds obtained through means that violate these Terms — including bonus fraud or exploitation of technical bugs — will result in balance forfeiture and account termination.

Bonus & Promotions

Zus88 offers a variety of bonuses and promotions to new and existing members. All bonuses are subject to the following conditions unless otherwise stated in the specific promotion terms:

• Wagering Requirements (Rollover): Each bonus has a minimum wagering requirement that must be met before winnings can be withdrawn. The rollover rate is clearly stated in each promotional offer.
• Validity Period: Bonuses must be used within the designated period. Expired bonuses will be automatically forfeited.
• One Bonus Per Promotion: Unless stated otherwise, each player is entitled to one bonus per promotion offered.
• Bonus Hunting Prohibition: zus88 strictly prohibits activity aimed solely at exploiting bonuses without genuine intent to play. Accounts found to be involved in such activity will be terminated.
• zus88's Rights: zus88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

Game Rules

All games available on the zus88 platform are operated by licensed software providers using independently audited Random Number Generators (RNG) to ensure fairness. By playing at zus88, you agree that:

• The outcome of all games is final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during a game session, zus88 will refer to server records to determine the valid outcome.
• Zus88 reserves the right to void any game rounds affected by software failure or system errors and to refund the player's original wager.
• Wagers placed using bonus funds are subject to the applicable bonus rollover requirements.
• Any attempt to exploit game bugs, use automation software (bots), or manipulate game outcomes is strictly prohibited.

Prohibited Conduct

Users of zus88 are prohibited from engaging in any of the following activities:

• Opening multiple accounts to claim bonuses more than once or to circumvent wagering limits.
• Using automation software, bots, or scripts to interact with the platform.
• Sharing your account with others or transferring funds between player accounts.
• Using another person's payment information without authorisation.
• Exploiting technical bugs or system inconsistencies to gain an unfair advantage.
• Engaging in any form of fraud, money laundering, or other illegal activity through the platform.
• Disrupting platform operations or other players' experience.
• Attempting to access restricted sections of the platform or zus88's internal systems.

Violation of any of the above prohibitions will result in a thorough investigation, immediate account suspension or termination, and forfeiture of all balances including real money and bonuses. zus88 also reserves the right to report suspicious activity to the relevant authorities.

Account Termination

Zus88 reserves the right to suspend or terminate a user's account at any time for the following reasons:

• Violation of any provision of these Terms and Conditions.
• Suspected fraudulent activity or money laundering.
• Failure to complete the KYC verification process within the stipulated timeframe.
• A voluntary account closure request made by the player.
• The user has registered as a player to be excluded under a responsible gaming program.

Players who wish to voluntarily close their account may contact the zus88 support team via live chat. Before closure, ensure all eligible balances have been withdrawn. Any remaining balance after termination will be processed in accordance with zus88's current policy.

Liability Limits

To the extent permitted by applicable law, zus88 is not liable for:

• Any financial losses incurred as a result of gambling activity on this platform.
• Service disruptions caused by factors beyond zus88's control, including internet infrastructure failures, natural disasters, or government directives.
• Data loss resulting from security incidents caused by the user's own negligence.
• Any indirect, incidental, or consequential damages arising from the use of this platform.

Zus88 operates as an entertainment platform. Gambling involves real financial risk. Players are fully responsible for their own betting decisions. Please refer to the Responsible Gaming us for further guidance.

Amendment of Terms

Zus88 reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on the platform.

It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the Terms. The date of the most recent update will always be displayed at the top of this document. Continued use of the platform after any amendments are published constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our support team:

• Live Chat: Available 24 hours a day, 7 days a week via the live chat button at the bottom of the platform.
• Support Email: [email protected]
• Response Time: Under 2 minutes via live chat; under 24 hours via email.

We are committed to resolving every inquiry and complaint in a fair, transparent manner that respects the interests of all parties.